Company Name: Discover
Job Title: Data Capturer
Location: PORT ELIZABETH
PLEASE NOTE: THIS IS STRICTLY AN ADVERT FOR TALENT POOL PURPOSES AND THAT THERE IS CURRENTLY NO POSITION AVAILABLE.
SHOULD YOU MEET REQUIREMENTS, YOU MAY NEED TO COMPLETE AN ASSESSMENT. YOU WILL THEN BE PART OF A TALENT POOL SHOULD POSITIONS BECOME AVAILABLE IN THE FUTURE.
The key purpose of this position is to Capture Central Service Information correctly and speedily.
•Transferring information from the documents received onto the Discovery in-house system
•Reporting errors made in the indexing process
•Reporting systems performance issues and trends picked up with different scenarios
•Working on Discovery Systems
•Working toward Quality and production targets
•Maintaining a consistently high speed and accuracy with capturing.
•Understanding doctors terminologies.
•Creating clinical cases for Case Managers which have all the necessary information in them to enable effective management of all cases.
•Capturing information timeously and accurately.
•Adhoc administrative duties
•Upholds ethics and values. Demonstrates integrity. Promotes and defends equal opportunities, builds diverse teams.
•Sets clearly defined objectives. Plans activities and projects well in advance and take account of possible changing circumstances. Manages time effectively. Identifies and organises resources needed to accomplish tasks. Monitors performance against deadlines and milestones.
•Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals.
•Appropriately follows instructions from others without unnecessarily challenging authority. Follows procedures and policies. Keeps to schedules. Arrives punctually for work and meetings. Demonstrates commitment to the organisation. Complies with legal obligations and safety requirements of the role.
•Works productively in a high-pressure environment. Keeps emotions under control during difficult situations. Balances the demands of a work life and a personal life. Maintains a positive outlook at work. Handles criticism well and learns from it.
Qualifications & Experience:
Excellent comprehension of the English language
• Excellent administration skills
• At least 6 months experience in a role capturing data.
• 1 Year client services experience
• Capture at a speed of 30 words per minute and with 90% accuracy.
• Ability to work on a shift basis from Monday to Saturday between 7:00am-7:00pm depending on business requirements,
• Computer Literacy:
o MS Office
o MS Outlook.
The following are Advantageous criteria:
• Proficient in Afrikaans language
• Knowledge of health new business environment or with New Business protocols
• 6 months experience within Discovery Health
How to apply:
Go here to apply.